A general guide explaining second-hand products and equipment warranty coverage can be found below. These Terms and Conditions only cover the sale of second-hand motorized wheelchair/power chairs and mobility scooters.
Any item purchased second-hand are warranted from the date of purchase against faults arising due to defects as mentioned below.
Warranty does not cover parts or electrical components damaged by misuse, neglect, accident, or improper installation, nor those tampered with, altered, or serviced by an agency not authorized by the manufacturer.
Warranty does not cover normal wear and tear, eg tyres and tubes, batteries, etc.
All warranty claims must be returned to us for assessment.
General warranty conditions:
- 3 months on mechanical equipment
- No warranty on batteries unless expressly given
- No warranty on electronic components or systems
General exclusion conditions:
- Excluded is fair wear and tear
- Battery failure due to improper battery use and charging
- Ingress of water into any part of the electrics/electronics
- Other improper use
