Terms & Conditions

Welcome to the Scooterland Mobility. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. This, together with our Privacy Policy, govern Scooterland Mobility relationship with you in relation to this website.

The term “Scooterland” and “Scooterland Mobility” or “us” or “we” refers to the owner of the website whose registered office is stated in the Contact Us page of this site.

The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms and conditions of use:

The content of the pages of this website are for your general information and use only. It is subject to change without notice.

Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors. We expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website may contain materials which are owned by or licensed to us. This materials include, but is not limited to: the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Returns and Replacement

If for any reason your purchase is faulty, we ask that you return it to us for warranty repair, only applicable within the warranty period.

If you are not satisfied with your Purchased

Contact Customer Service on phone: (07) 5539 2141. We will assist you with your return request.

Your item must be returned to us at the address on our contact us page unless otherwise stated and should be in its original packaging and in good condition.

The cost of return will be paid for by the purchaser unless otherwise agreed with us in advance.

Consumers’ responsibilities – goods (according to Australian Competition and Consumer Commission – ACCC)

The law aims to give consumers and sellers a fair go. It is not designed to protect consumers if they are careless or make unreasonable demands.

There are several circumstances when consumers are not entitled to a remedy from the seller. Sellers do not have to give refunds, credit or exchanges if consumers:

  • Change their minds, decide they do not like the goods or have no use for them (except in cases where other legislation provides for a ‘cooling off’ period – for example, door-to- door sales)
  • Discover they can buy the goods cheaper elsewhere (except where the seller provides a guarantee that the goods cannot be purchased cheaper elsewhere)

Re-stocking fee, only applied if the product is in original condition and at the discretion of Scooterland Mobility, Scooterland can take back purchases within a 7 day period, but are obligated to apply a re-stocking fee normally being 15% of purchase price.

Again at the discretion of Scooterland Mobility, Scooterland can exchange purchases within a 7 day period, but are obligated to apply the full retail price for the exchange item which has to be at least 80% or more of the original price of the item initially purchased in order to comply with the requirements to wavier the re-stocking fee.